Terms & Conditions

By placing an order through Sillows, you agree to the following terms and conditions:

1. Orders: All orders are subject to product availability and confirmation.

2. Product Information: We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in colors or appearance may occur due to screen settings.

3. Pricing and Payment: All prices are listed in Kuwaiti Dinars (KWD), unless stated otherwise. Orders must be paid for using the available payment methods at checkout.

4. Delivery: Delivery times may vary depending on the customer's location and other circumstances. Any applicable delivery fees will be displayed during checkout.

5. Returns and Exchanges: Return and exchange requests are subject to the store's applicable policy and the relevant consumer protection regulations in Kuwait. Customers are encouraged to contact us before returning or exchanging an item.

6. Order Cancellation: Cancellation requests are subject to the order's processing and fulfillment status.

7. Customer Support: For inquiries or assistance regarding products or orders, please contact us through the available store communication channels.

8. Policy Updates: Sillows reserves the right to update these terms and conditions when necessary. Any updates will be published through the store.

By completing your purchase, you acknowledge that you have read and agreed to these terms and conditions.